I identify and solve critical UX problems in your digital and physical products.
Hi, I'm Elizabeth
I'm a UX research consultant with a fantastic track record of helping businesses from scrappy startups to Fortune 500 companies transform their digital and physical products. By combining UX research methods with a deep understanding of human psychology, I can provide the user insights you need to make informed decisions about your product's user experience.
I can help you design better products
Understand your users
Learn how your users think and behave and use this knowledge to create better products for them.
Learn More →
“Elizabeth has the expertise needed to jump into a project quickly and come back with game-changing results."
— PRODUCT MANAGER, FINANCIAL SERVICES STARTUP
Whether you're looking for user experience research, training, or a speaker for your next event, I'd love to hear from you. Connect with me and we can chat about your goals and needs and how I can help you meet them.
Recent and upcoming appearances
On Happiness & Its Impact on Merchant Success
July 2016 in Ottawa @ Shopify UX Summit
Red Herrings: Debunking the Pop Psychology of Color
May 2016 in San Francisco @ World Usability Day
Jan 2015 in Seattle @ ConveyUX
Nov 2014 in Chicago @ UXPA Chicago
July 2014 in London @ UXPA International
July 2014 in Chicago @ Chicago Women of Design & UX
Usability Testing 101
Aug & Oct 2017 online @ O'Reilly Media
July 2017 in Toronto @ Mozilla
July 2017 in Toronto @ Shopify
Designing Conversational Commerce (keynote)
May 2017 in Sydney & Melbourne @ Web Directions
UX Challenges of Chatbots
March 2017 in Seattle @ ConveyUX
Adventures in Conversational Commerce
Feb 2017 in NYC @ Interaction 17
What is UX Research?
Feb 2017 in NYC @ The Pratt Institute
March 2017 in Waterloo @ The University of Waterloo