Work

 Some recent projects I've worked on


Shopify Chip & Swipe Card Reader

Hardware beta-testing and software onboarding flows for an in-house-designed credit card reader. 
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Prosper Rebrand

A complete rebranding of Prosper's digital and physical image.



United Airlines
Site Redesign

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  If your site or product includes navigation or menus, it's important to make sure that users will be able to find what they're looking for quickly. I can help you figure out the most intuitive structure for your navigation by using cart

Shopify
Messenger Chatbot

Chatbot for Shopify

Prosper
Understanding borrowers & investors

Personas for prosper

Chicago RTA
Wayfinding & accessibility

Maps and signage

Good Gestalt Designs
Store

A store I created to sell psychology-themed apparel and gifts


I do training in usability testing, survey methods, and more

Training

 
 Research workshop with designers & PMs

Research workshop with designers & PMs

 

I regularly speak at conferences and events, including the occasional keynote address. If you would like me to speak at your event, please get in touch. Some of my past engagements include Interaction Design Association, Web Directions, ConveyUX, and User Experience Professionals Association.

Speaking

 
 Speaking on chatbots at Interaction 17

Speaking on chatbots at Interaction 17

 Cool sketchnote by Chris Noessel

Cool sketchnote by Chris Noessel